Terms of Service
Last updated [Effective date]
These terms are an agreement between you and [Hubtrax legal entity name, e.g. Hubtrax LLC] ("Hubtrax", "we", "us"). They cover your use of the Hubtrax website and apps (the "Service"). By creating an account or using the Service, you agree to them. If you use Hubtrax on behalf of a facility or other organization, you agree for that organization and confirm you have authority to do so.
1.What Hubtrax is
Hubtrax is software that sports facilities use to run leagues, programs, schedules, registrations and payments, and that players and parents use to join teams, sign up for programs and pay. Facilities are independent businesses. Hubtrax does not own or operate any facility and does not organize, supervise or run the activities offered through the Service.
Each facility is responsible for its programs, rules, schedules, pricing, refunds, waivers, staff, premises and the safety of its activities. Questions about a league, class, rental or charge should go to the facility first.
2.Accounts
You must be at least 13 to create an account, and at least 18 (or the age of majority where you live) to register for paid activities, sign waivers or make payments. Children under 13 can only take part through a parent or legal guardian's account.
Keep your information accurate and your password private. You're responsible for activity on your account. Tell us right away at [legal@hubtrax.co] if you think your account was used without permission.
If you add a child or other person to your account, you confirm you are their parent or legal guardian, or are otherwise authorized to act for them.
3.Payments, fees and refunds
Payments are processed by our third-party payment processor (currently Stripe). By paying through Hubtrax you also agree to the processor's terms. We store only limited card details (such as brand and last four digits); full card numbers are held by the processor.
When you pay a facility, the facility is the seller and sets the price, taxes, deposits, late fees, penalty fees and refund policy. Refund requests go to the facility. Hubtrax may charge facilities separate fees under its agreement with them.
If you save a card or turn on automatic renewal (for example, a yearly membership), you authorize the facility, through Hubtrax and its processor, to charge that card on the schedule shown at checkout until you cancel. You can turn off renewal or remove a saved card in your account settings.
Team captains who split a fee remain responsible to the facility for any part of the fee their teammates don't pay, unless the facility says otherwise.
4.Waivers and electronic signatures
Facilities may require you to sign their own waivers or agreements through Hubtrax. Those documents are between you and the facility, and Hubtrax is not a party to them. You agree that typing your name or drawing your signature in the Service is a legally binding electronic signature.
5.Emails and text messages
We send account and service messages, such as receipts, schedule changes and reminders. If you give us your mobile number and opt in, we and the facilities you belong to may text you about your activities. Message and data rates may apply. Reply STOP to opt out of texts at any time, or change your notification settings. Marketing emails always include an unsubscribe link.
6.Your content
You keep ownership of what you add, such as team names, logos, photos and messages. You give us a worldwide, non-exclusive, royalty-free license to host, display and use it only to operate and improve the Service and to show it to the facilities and teams you're part of.
Only upload content you have the right to use. We may remove content that breaks these terms or the law.
7.Acceptable use
You agree not to:
- break the law, or harass, threaten or discriminate against anyone;
- upload content that is offensive, infringing or that you don't have the right to share;
- access accounts or data that aren't yours, or try to get around security or rate limits;
- scrape, copy or resell the Service, or use it to build a competing product;
- use another person's payment method without permission.
8.Additional terms for facilities
Facilities that use Hubtrax to run their business also agree to our facility agreement, including pricing, payouts and data processing terms. If that agreement conflicts with these terms, the facility agreement controls for the facility. Facilities are responsible for having a lawful basis to collect and use the information of the people they serve, and for their own waivers, policies and compliance.
9.Suspension and closing accounts
You can close your account at any time. We may suspend or close accounts that break these terms, create risk or legal exposure, or have been inactive for a long time. Amounts you already owe to a facility remain owed after your account closes.
10.Disclaimers
The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee the Service will be uninterrupted or error-free, or that schedules, scores or standings entered by facilities are accurate.
Sports carry a risk of injury. Hubtrax is not responsible for any activity, premises, equipment, person or event at a facility, or for anything that happens while you take part in one.
11.Limitation of liability
To the fullest extent the law allows, Hubtrax and its owners, employees and suppliers will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the fees you paid to Hubtrax itself in the 12 months before the claim, or US$100. Some places don't allow these limits, so they may not apply to you.
12.Indemnity
You agree to defend and indemnify Hubtrax against claims, damages and costs (including reasonable legal fees) that arise from your use of the Service, your content, or your breach of these terms. Facilities additionally agree to do the same for claims arising from their programs, premises, staff and waivers.
13.Governing law and disputes
These terms are governed by the laws of the State of Colorado, without regard to conflict of law rules. Before filing a claim, you agree to contact us at [legal@hubtrax.co] and try to resolve it informally for 30 days. Any claim that isn't resolved will be brought in the state or federal courts located in Colorado, and you and Hubtrax consent to their jurisdiction.
14.Changes to these terms
We may update these terms. If a change is material, we'll tell you by email or in the app before it takes effect. Continuing to use the Service after the change means you accept the new terms.
15.Contact
Questions about these terms: [legal@hubtrax.co]. See also our Privacy Policy.